Friday, June 26, 2020

TRUST: It's Critical Role In Senior Care

Family caregivers can understand why they typically are the preferred providers of their senior loved ones’ long-term care. Not only are they trusted and familiar, but in the best cases they are proven to have the authentic love and concern that care giving requires. Therefore, it can be difficult for seniors and families to open this close circle of trust to additional help. But when caregiver burnout or financial constraints limit the amount of long-term care a family can provide, sometimes the only option left is to trust someone else with the task.
With the COVID-19 global pandemic is putting some extra stresses on family caregivers, they may want to consider getting some support while sheltering at home to minimize exposure. Caring for a loved one at home already has its challenges, especially when it involves a health condition such as Alzheimer’s or dementia, diabetes, Parkinson’s, hypertension, COPD or CHF. A professional caregiver from an agency like Amada Senior Care can provide standby assistance to ensure a loved one’s safety and supervision and provide respite care to family caregivers who may be starting to experience symptoms of stress.
Quality senior care requires a patient-centered approach. Trust ties together the entire support network of the many human connections surrounding a patient. All participating parties – from seniors to family, doctors, caregivers, facilities, and agencies – are involved in long-term care and depend on each other in some way. When trust is securely in place, this dependence is only functional and healthy
When the following three types of relationships work harmoniously to benefit a senior, you know that trust has been established to create a supporting bond that you or your elderly loved ones can lean on. Along with these examples of trust’s critical role in senior care, here are ways for you to build it:
Trust Between Senior and Caregiver
Can you or your elderly loved one depend on a caregiver to be punctual, reliable and easy to communicate with? Is the caregiver responsible? And does the state of the senior’s health, hygiene, mood, and home reflect this? If questions like these can be answered with a confident “yes,” the caregiver has earned your trust. Both parties need to continue actively building trust in this relationship.
Caregivers must provide personalized services that meet all expectations set by the senior’s needs, by the family or by the agency that employs them. They must also value the very close proximity they have to a senior as a sensitive position. They should show attentive interest in the senior from the very start. According to the Alzheimer’s Association, a person with dementia can actually sense a caregiver’s lack of interest or impatience. Seniors take cues like this to determine the trustworthiness of their caregivers. Seniors and families who see good habits and a positive, genuine mindset in a caregiver will feel reassured in depending on them to supervise their elderly loved one.
Families should slowly integrate caregivers into a senior’s daily life and develop trust in them. Take an appropriate amount of time to interview agencies and caregivers. Once hired, incrementally escalate a caregiver’s amount of responsibilities and the level of intimacy that comes with them. For example, let the caregiver focus on companionship and housekeeping before monitoring hygiene and dressing. Over time and with patience and supervision, you will soon see whether you can trust a caregiver.
Trust Between Caregiver and Supervisor
The relationship between a caregiver and their supervisor is a working dynamic. Behind the curtain of senior care are skilled professionals dedicated to providing the best quality of service for senior loved ones. The caregiver’s supervisor is one of these professionals who is just as concerned about the quality of care as a senior or their family may be. Indeed, their livelihood depends on it.
A good supervisor makes sure the caregivers they hire are qualified with the correct background, training and certification. This may include facilitating background checks, reference checks, phone and in-person interviews and required orientation. Before a caregiver ever sees the senior, they’ll care for, they are vetted or screened to be a good worker and a representative of their agency. Agencies like Amada Senior Care rely on this process to find caregivers who reflect the integrity of their supervisors as well as their entire organization.
“Our caregivers make us who we are. Without the commitment, dedication and love they show our clients, Amada could never have become what it is today.” – Chad Fotheringham, President of Amada Senior Care Franchise
There needs to be mutual trust between a caregiver and their supervisor. A caregiver with a good supervisor will work with dedicated commitment and high quality. Caregivers mistreated by supervisors or clients are given less motivation to do their job well or to care much about it. When a good supervisor provides the guidance, respect and compensation caregivers deserve, they are trusted in return. All of this leads to better care for the seniors who trust them.
Trust Between Families and Service Providers
Just because a service provider, like a living facility or caregiver agency, advertises their business as the right fit, you are the one who will ultimately confirm this. When your selection of a service provider affects everything around the senior receiving care, trust must be earned at its highest value.
Seeing as you will be paying service providers for long-term care, you need to expect them to deliver trustworthy service that meets the bill. You may feel open to trusting a service provider with the long-term care of you or your senior loved one, given that you pay them to do their job. Letting go of this responsibility exposes you or your loved one to unknown dangers that you may not be able to control.
Elder abuse is a real problem in society. Its risk factors include senior isolation, declining physical and mental health, high level of dependence, and caregiver stress. You want a service provider with training and protocols in place, as Amada Senior Care does, to protect seniors against these risk factors and to prevent elder abuse from happening. You can find such an agency by ensuring that trust, as depicted in the above examples, is strongly founded in their organization, operations, and personnel.
Ask as many questions as you can when shopping for a service provider and trust your intuition if it tells you something is wrong. Speak to long-term care advisors about your options, then make your decisions after enough research. Monitor care after you have decided on a provider and take assertive action should you ever need to find another one.
While you are responsible for the final say on a service provider’s trustworthiness, the provider’s job is to perform and operate for the purpose of earning your trust every step of the way. When trust is earned, everybody wins.
Amada Senior Care provides quality private care and assist with Long Term Care Insurance Management.  Call Amada Senior Care at 480-999-5250 to schedule an assessment today! Say "I saw you in SPOTLIGHT!"

IN THE SPOTLIGHT Shadow Mountain Memory Care

We are pleased to announce Shadow Mountain Memory Care as our new advertiser in the Phoenix SPOTLIGHT Senior Services
& Living Options Guide 

Opening Fall 2020!

Shadow Mountain Memory Care is a charming and safe memory care community that is dedicated to serving the needs of individuals with Alzheimer’s disease and other forms of dementia. Conveniently located in Phoenix, Arizona, Shadow Mountain Memory Care provides services and amenities that are specifically designed to meet the unique needs of our memory-impaired residents so that they may enjoy a supportive and safe environment. We consider it a great honor to provide these individuals with the care and respect they deserve.
Residents and family members enjoy the beautifully furnished and comfortable neighborhoods that are fully equipped with all the comforts of home. There are no “visiting hours” at Shadow Mountain Memory Care; friends and family members are always welcome. Prospective residents and their family members are encouraged to visit too — we offer several different floor plan options and many amenities, including:
  • Individual AC/heating units
  • Garden views
  • Built-in storage
  • Hardwood-style flooring
  • Individual and group activities including exercise and walking clubs, weekly book/writing groups, cooking, art, movies, music programs, and MORE!
  • Nondenominational worship
  • Home-cooked meals
  • Each neighborhood has its own spacious kitchen and dining room area
  • Encouragement with activities of daily living
  • Bathing assistance
  • Meal and activity reminders
  • Personal laundry & routine housekeeping
  • Scheduled transportation for medical appointments/outings
  • Emergency assistance
  • Staff available 24-hours each day
Call us today! We are interested in learning about your needs.  #480-359-2123 Say "I saw you in SPOTLIGHT!" 

Wednesday, May 27, 2020

10 Ways To Feel Less Isolated During COVID-19

We all know by now that staying at home is the best course of action seniors can take to minimize risk of exposure to COVID-19.  After hunkering down at home these past few weeks, many seniors can't help starting to feel some loneliness and perhaps isolation.  These times of self-quarantine may be particularly traumatic for a senior in a residential community that has had to restrict visitors and suspend social activities and dining room meals.

Even seniors who are being assisted by a family caregiver or a paid caregiver in their own home also may start experiencing loneliness from social activities being curtailed or grappling with some stress or anxiety from watching or reading news about the virus.
If you or a senior loved one is starting to experience the negative effects of being confined to home, try some of these suggestions for feeling less stress and anxiety and finding ways to maintain positive connections with others. A family member or a friend to an older person can also adopt these tips to help support a beloved senior’s mental health during COVID-19.
Go on a News Diet
Yes, we should stay informed but feeding on continuous breaking news across the many 24-hour news stations and websites or absorbing the heated exchanges between pundits is a sure recipe for needless anxiety. Thirty minutes will keep you up to date, so limit your viewing to once or twice per day.
Have Virtual Visits with Family and Friends
Facebook, Google Duo, FaceTime, Skype, Twitter, WhatsApp – there are all kinds of free smartphone or online options for seeing and talking to friends and family from the comfort of your home. If setting up an account is a little out of your skill set, a tech-savvy friend, family member or caregiver may be able to do it for you. If you need to keep it simple, pick up the phone. Either way, make sure to schedule regular visits for keeping in touch.
Stay Dialed in with Community Organizations
If you have enjoyed volunteer or charitable work for a community group, you might still be able to take part, flex your civic duty and maintain a sense of purpose. A variety of organizations – from church groups to political parties to nonprofits – need volunteers to make phone calls. Check in with some of your favorites to find out what they might need.
Join an Online Book Club
There are lots of online book clubs beyond Oprah’s, with many of them offering a chance to create virtual friendships and get tips on downloading free books and audiobooks. The Good Housekeeping Book Room lets you discuss books with fellow bibliophiles around the world. The Action Book Club from Little Free Library lets you join with friends, family, an organization you belong to or your own book club and provides a kit with lists of books, discussion questions, lots of activities and resources.
Become a Pen Pal
The simple act of writing a letter can spread hope. If you like to volunteer, consider the a nonprofit organization like Letters Against Depression, which gets handwritten letters of hope and support to people all around the world who are battling depression or other mental illness. You can also request to be a recipient of a letter.
For a senior shut-in, receiving a handwritten card or letter is a special experience—and now even more so when senior communities have restricted access. Amada Senior Care of Northern Colorado is just one franchise office that has initiated a Write a Senior Campaign to help residents of senior living communities and members of the community deal with the emotional effects of social distancing. Pen pals of all ages are being matched with the idea that they will help each other “smile their way though.” To participate, email or call us at 877-442-6232.
Gather Around for a Virtual Meal
Make a lunch or dinner date with friends or family. Select a day and time and then order a meal to be delivered through a service such as DoorDash or Grubhub or a favorite local restaurant that delivers. You want to make sure the meal gets to each home at the same time. Then call to talk during the meal, using the speaker on the cell phone or landline phone or using a mobile app like FaceTime, Google Duo, Skype or Zoom.
Have a Board Game Night
Select a game everyone is familiar with, has at home, and knows the rules to – think Monopoly, Life, Sorry, chess, bingo, Yahtzee, etc. Have identical game boards set up at each home. Play the game over the phone by using the speaker on the cell phone or landline phone and talking about the dice roll and game piece moves.
Watch the Same TV Show Together
Choose a popular series like CSI: Crime Scene Investigation, a game show like Jeopardy! or Wheel of Fortune or a documentary. Tune in at the same time and swap comments or guesses over the phone as you watch from different households.
Swap Stories Over the Phone
Set up a regular time when you can read a book to or tell a bedtime story to your grandchildren. Or, ask them to read you a story, sing a song or play an instrument. Have a family singalong or let the kids put on a personal concert.
Help Others with Words of Wisdom or a Patient Ear
When there are problems to be solved and advice to be gotten, society looks to its beloved senior members for their wisdom and experience. Taking a small step – like calling neighbors, friends and family to check in on them – will give you something constructive to do during this time of crisis and help you keep socially engaged.

The COVID-19 situation will continue to change, but what remains steady is Amada Senior Care’s commitment to our communities. If you are having difficulty with heightened anxiety or uncertain about what assistance a loved one might require, please know we’re here for you 24/7 to help.
It may feel like life is in a holding pattern, but as a caring community we will get through this together.  Amada Senior Care provides quality private care and assist with Long Term Care Insurance Management.  Call Amada Senior Care at 480-999-5250 to schedule an assessment today!

Thursday, April 23, 2020

AZNHA In-Home Care Workers Essential Fight Against COVID-19

In-Home Care Workers Essential in Fight Against COVID-19

Arizona In-Home Care Association
With reports of nursing homes in Arizona’s most populous counties seeing a spike in Coronavirus cases, the Arizona In-Home Care Association (AZNHA) is providing critical information on the healthcare workers who will be essential in fighting the pandemic: Caregivers.
“COVID-19 is arguably the most devastating health crisis that Arizona has had to face.  As doctors, nurses and first responders work to treat patients, caregivers are the sometimes forgotten ‘White Knights’ who can directly care for the elderly and help prevent transmission of the virus,” said Zach Shaw, the Board President of AZNHA and CEO of Affordable In-Home Care in Scottsdale.
“Senior citizens, with diminished immune systems due to age and pre-existing conditions, are much more vulnerable to COVID-19 than the general population. Caregivers keep at-risk individuals safe by reducing their exposure to the novel Coronavirus which is happening now at understaffed senior facilities and at hospitals stretched to capacity,” he added.
As a nonprofit consumer protection and trade organization for over 13 years, AZNHA’s mission is to uphold the highest standards in best practices for home care in Arizona.  The organization has approximately 100 members statewide.
According to Shaw, “AZNHA is currently a hub connecting businesses and caregivers with resources to help them stay safe during the outbreak.  We are actively hosting webinars on topics pertinent to COVIC-19, assisting members with the challenging task of sourcing Personal Protection Equipment (PPE), posting legislative updates and disseminating training materials on disease prevention. “
Caregivers in Arizona, either paid workers or unpaid family members, provide one-on-one support to assist individuals with the activities of daily living which includes medication management, dressing, bathing and food preparation.
Many caregivers can provide the same services found in post-acute facilities in a more isolated environment which may be crucial during social distancing efforts being recommended by the Center for Disease Control (CDC).
Currently, the country is in the midst of a caregiver workforce crisis due to the growing aging population in the U.S. and with the current COVID-19 crisis the demand for in-home care will only increase, said Shaw. He hopes to bring new attention to caregiving as a possible career choice for individuals affected by recent layoffs.
“Caregivers can keep family members safe in the home and out of harm’s way.  They will be the first line of defense against this virus.  Without caregivers providing services to this highly vulnerable population our hospital system would be even more burdened than it already is,” he said.
Shaw has been actively involved with AZNHA for six years.  He is also the CEO of Affordable Home Care, a locally owned and independent home care company founded in 1998.
Community resources, including where to locate a caregiver, are available on the AZNHA website or by phone at 602-283-3503.
The Arizona In-Home Care Association (AZNHA) is a 501(c)6 non-profit organization that was formed to be the primary voice for the home care industry in Arizona. Whether it be best practices, consumer protection, education, or general information about the industry, AZNHA is the foremost leader for in-home care.
For more information visit:  www.AZNHA.ORG

Friday, April 10, 2020

VIKOR SCIENTIFIC Approved to Test for COVID-19

"Vikor Scientific™ is a high complexity CLIA-certified and CAP-accredited laboratory in Charleston, South Carolina that has been approved to test for COVID-19 as of 3-23-2020. The testing will be conducted via the QuantStudio™ 12K Flex Open Array from Thermo Fisher, which is an industry-leading instrument for PCR testing and has the capacity for high throughput, allowing Vikor to test a high volume of patients daily.
Vikor’s testing has a 24-hour turn-around-time upon sample arrival at the lab and can accurately detect over 40 pathogens known to cause respiratory illness.  Just as important, they have one of the largest antibiotic resistance gene panels on the commercial market. Our test reports provide quantitative pathogen results, resistance gene identification and pharmacy guided recommendations.  Should any further assistance be needed, our infectious disease trained PharmDs are available by phone for personal patient consultations. Test results are faxed and loaded onto our portal for easy access.
In effort to protect our most vulnerable population, Vikor Scientific has prioritized offering Respira-ID with COVID-19 testing to LTC facilities nationwide for all symptomatic or exposed patients at risk. Vikor has a step-by-step implementation process that educates the staff on proper collection, completion of the paperwork and obtaining test results.
It is vital during this time to remember that while the COVID-19 virus is our most recent and urgent pathogen invading the United States, there are other significant pathogens that cause hospitalization and death daily.  Vikor’s Chief Scientific Officer, Dr. Bill W. Massey, urges providers to conduct full panel testing to not only detect or rule out COVID-19, but to also determine what may be causing the patient’s symptoms. The causative pathogen could be viral, bacterial, or co-infection and lead to significant illness, hospitalizations, and death.
To date the coinfection rate for patients 65 and older who have tested positive for COVID-19 with Vikor has been 76.1% with some patients having up 5 coinfections. The significance of this data cannot be understated clinically as both the COVID-19 virus and the coinfection must be treated at the same time. These coinfection leads to secondary infections which is the main causes of bacterial pneumonia which is treatable.        
Sincerely yours,


Bernie Wahl
Account Manager
(C) 602-499-3673
(F) 602-560-2463

Tuesday, March 31, 2020

IN THE SPOTLIGHT Hacienda Del Rey Senior Living

We are pleased to announce our newest advertiser in the 

Come experience affordable luxury senior living in sunny Litchfield Park, Arizona. Here, you’ll thrive in a warm, stimulating environment and enjoy the peace of mind that comes with on-site supportive care services for our Assisted Living and Memory residents.

Comprised of nine beautiful, home-like casitas surrounding an expansive courtyard, our unique community offers a full continuum of care along with a multitude of recreational opportunities—in close proximity to shops, restaurants and medical services—so you can enjoy maintenance-free living to its fullest. 

Schedule a tour to experience our community today @ 480-900-4418 and say "I saw you in SPOTLIGHT!"  or visit us online @